Maria Maddalena-Raso

Senior Consultant
  • LinkedIn - Black Circle
About

Maria is an experienced Learning and Development Specialist with demonstrated success in executing and managing all areas of organisational learning and development, leadership development and implementation of change.  

Maria brings with her over 20 years of experience and has worked in various capacities including talent management and recruitment, leadership, business development, corporate training, change management, performance improvement consulting and managing organisational learning and development. As a result of this she has extensive expertise in best practice behavioural selection methodologies, managing and improving people performance and engagement, as well as a proven track record in business transformation and project management.

Agile, multidisciplinary and client-focused, her company Exceed Global provides innovative best-practice advisory, research and talent solutions to help businesses solve problems, increase profitability, gain market advantage and achieve operational excellence.  The team listens to each client’s unique needs, then collaborates and engages to deliver tailored outcomes in both strategy and implementation.

Clients leverage Exceed Global’s extensive advisory experience and industry expertise in strategy and planning, customer experience, operations and technology.  Clients can also leverage Exceed Global’s talent expertise and networks to provide the most suitable candidates in the market, spanning executive, permanent and contract and placements.

Maria also worked with the Victorian government Skills for Growth Program where she conducted organisational diagnostics and created company-wide employee Workforce Development Plans which included recommendations to VET accredited training to boost employee skill levels.

Maria is skilled in process design, training design, development and implementation of learning programs, including blended learning programs as well as workshop facilitation and key note speaking.

In recent years as a management consultant, Maria has developed extensive knowledge in understanding drivers of customer needs and the linkage between great CX and EX. Currently Maria works with organisations on ways to implement new operating models and drive great CX through quality leadership and employee performance improvement.

Maria has workplace certifications in Six Sigma (Yellow Belt) and counselling, as well as a Bachelor of Arts majoring in Psychology and Organisational Management and Certificate IV in Training & Assessment

Highlights

Experienced in talent management, recruitment and learning and development

Extensive understanding of the linkage between customer and employee experience

Recognised for her thought leadership in learning and development

Qualifications in Six Sigma and training and assessment

Level 14, 330 Collins Street

Melbourne, VIC, 3000

Australia

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