I recently had a discussion with a colleague in Europe regarding the fact that more and more investors, executives and specialists are realising that corporate-wide Transformation is inevitable and extremely difficult.
Knowing what needs to be done and actually having the capabilities to implement are very different. The below insightful checklist may help with determining what needs to be done: Rethink your business model Build your strategy around your platforms Design fo
The prevalence of social media is a force to be reckoned with in our current society as individuals are utilising a growing number of online platforms to document their personal and professional lives. Social media has become one of the most influential sources of information and the most relevant way to represent yourself.
It is important to be able to establish and be clear on your brand and purpose. Talent management and recruitment organisations utilise social media to
Customer journey mapping is about understanding what motivates your customers – what their needs may be, their hesitations and fears. The goal being able to align what they want to accomplish when they interact with your business and mapping out their paths from first interaction to last will show if they are achieving their goals and whether their expectations are being met. What is a Customer Journey Map? To understand what your customers go through and how easy (or hard!)