With Christmas and the end of 2019 fast approaching, this time lends itself to one of reflection and gratitude. I hope you take time out to celebrate the successes of 2019, as well as plan for positive changes you'd like to see in 2020. On behalf of the Exceed Global team, I'd like to thank you for your ongoing support and look forward what 2020 holds. Happy Christmas!
This year saw the launch of my second book, Transform Customer Experience which was published by Wiley