RESEARCH & ADVISORY
NEWS & KNOWLEDGE
July 18, 2018
The constantly evolving nature of technology presents a massive challenge for those charged with developing strategy in business today. Whereas, a generation ago the technolo...
May 30, 2018
There are two big trends in business: digital transformation on the business side, and Agile – DevOps on the technology side, and at the heart of both, we hear stakeholders t...
January 30, 2018
Artificial Intelligence (AI) has become very familiar in our world from the Customer Experience (CX) to Data Security and we are starting to see useful applications when it c...
Customer Journey Mapping Training
CX E-News - December Edition
December 19, 2019
Company and Customer Creating together
May 1, 2019
"The Red Queen Effect"
April 18, 2019